ABOUT

WELCOME TO FARM ADVENTURE! Below, we’ve put together our Terms & Conditions, which we hope will be super comprehensive for you and answer any questions you might have.

We have to apologise in advance … for a fun and exciting company, we’re all very formal! However, it’s so important we look after you when you’re here, so we hope you can understand why it seems so serious below.

If you have any other questions, just remember, we’re made up of extremely fun and friendly people, so give us an email or call or chat online and we’ll help and support wherever possible.

If you need further details from us, please don’t hesitate to get in touch with our team : info@farmadventure.co.uk

Location: Farm Adventure operates from North Yorkshire & Shropshire. These are both working farms with livestock and machinery.

Yorkshire: Hill Top Farm, Ilton, Masham, Ripon, North Yorkshire, HG4 4JY

Shropshire: Sheepfold Farm, Ellesmere Road, Bronington, Whitchurch, SY13 3HD

Anti-bacterial hand soap is provided which you must use with running water to wash hands after being on site, especially when interacting with the animals. Bacteria such as e-coli are not removed with hand gels.

Animals: please avoid touching any of the animals. They can be dangerous, some can bite, as well as carrying bacteria & viruses.

Smoking & Vaping: is only permitted in signed designated areas. Cigarette ends must be disposed of safely. DO NOT smoke or vape in any other area around the farm.

Dogs/Pets: we CANNOT permit guests to bring their pets to site. Please leave all animals at home. We are a working farm and cannot allow dogs to wander round the site, even on a lead.

All ATTENDEES ON EITHER SITE: All activities & experiences are only suitable for people 17 or above. Attendees as a guest (with the Tractor 1-2-1 Driving Experience only) must be 16 or over.

GROUP ACTIVITIES : Ultimate Farmer, Farmer Warrior & Farmers Hunt – HEALTH & SAFETY

Our Farm Adventure activities are outdoor, physical, involve a degree of risk and take place on a working farm in all weather conditions. They consist of a mixture of some or all of (but not limited to) the following :

  • Running around on sometimes slippery and uneven ground,
  • Driving farm machinery on bumpy ground which can cause jolting,
  • Twisting & turning to look behind you,
  • Throwing and catching,
  • Handling of raw eggs,
  • Being in contact with animals such as pigs and sheep,
  • Climbing onto equipment off the ground,
  • Rambling through the countryside,

We will provide a full Health & Safety briefing before any activities take place. Your Farm Adventure Instructor will go through all points regarding participation on a working farm and the aspects of the activities which you will need to be aware of. All participants must be present for this briefing.

Our Instructors want to make sure that when you visit us, you all have the most amazing day! There will be at least one qualified First Aid person on site. However, they are not qualified to advise on the suitability of the activities for any particular individual and any specific medical conditions which they may have. We recommend that you speak to your doctor before committing if you have any concerns, for any professional advice.

Farm Adventure requires all participants to personally assess their own medical fitness and whether or not it is appropriate to take part.

TRACTOR DRIVING : 1-2-1 Experience – HEALTH & SAFETY

Our 1-2-1 Tractor Driving Experience is outdoors on a working farm, and involves driving a modern John Deere tractor. Your instructor will be with you at all times. You will be given Health & Safety instructions on arrival and your one permitted guest will be shown where they can and cannot go on site. You will need to hold a valid driving license and will be expected to be able to get in and out of the cab via the three metal steps of the tractor.

The ground may be bumpy and uneven as you drive over the farm fields. The seat of the tractor is an air-seat which means you will move up and down with the movement of the tractor. You will be taking control of the gears, pedals and steering wheel of the tractor, plus other controls within the cab.

Our Instructors want to make sure that for your visit with us, you have the most amazing experience! There will be at least one qualified First Aid person on site. However, they are not qualified to advise on the suitability of the experience for any individual and any specific medical conditions which they may have. We recommend that you speak to your doctor before committing if you have any concerns, for any professional advice.

Farm Adventure requires all participants to personally assess their own medical fitness and whether or not it is appropriate to take part.

FARM EXPERIENCE – HEALTH & SAFETY

Our Farm Experience involves a 2 night stay on our working farm in our onsite accommodation. For the Farm Day, participants will be going onto the working farm, which consists of cattle in sheds, cattle out in the fields, pigs, sheep, chickens, ducks and the farm dog. Depending on what time of year it is, will determine the different jobs that you will be able to participate in. These jobs can include some of (but not limited to) the following :

  • Lambing
  • Being in contact with various ages and sizes of cattle
  • Mucking out
  • Running over uneven and bumpy ground
  • Driving over uneven and bumpy ground in farm vehicles
  • Lifting bags of up to 20kg

This is to give you an idea of what can be involved. If you don’t feel comfortable doing anything in particular, that’s not a problem!

Your farmer will be with you at all times. You will be given Health & Safety instructions on your farm day. You will need to hold a valid driving license to drive the tractor and will be expected to be able to get in and out of the cab via the 3 metal steps of the tractor. If you don’t want to drive, that is not a problem.

For the tractor driving aspect, the ground may be bumpy and uneven as you drive over the farm fields. The seat of the tractor is an air-seat which means you will move up and down with the movement of the tractor. You will be taking control of the gears, pedals and steering wheel of the tractor, plus other controls within the cab.

Our Instructors want to make sure that for your visit with us, you have the most amazing time! There will be at least one qualified First Aid person on site. However, they are not qualified to advise on the suitability of the experience for any individual and any specific medical conditions which they may have. We recommend that you speak to your doctor before committing if you have any concerns, for any professional advice.

Farm Adventure requires all participants to personally assess their own medical fitness and whether or not it is appropriate to take part.

PREGNANCY

There are risks being on a working farm while pregnant. One of the increased risks during lambing periods is of Enzootic Abortion.

Both locations are working farms. For our lambing season – assume March to June, but this is subject to any changes.

Please refer to the Health & Safety section above, for information on the activities or experience you will be visiting for.

FIRST AID

At least one of our Farm Adventure staff on site on any day, are trained Basic First Aiders and will be onsite for any assistance.

A Welfare Kit is available on-site containing plasters and antiseptic wipes if you wish to tend to your basic first aid needs.

ALCOHOL & DRUGS

Anyone partaking in any of the activities or experiences, must NOT be under the influence of alcohol or drugs before taking part. If we suspect that anyone is under the influence of either drink or drugs, we reserve the right to exclude them. No refunds or reschedules will be allowed.

We have a strict No Illegal Substances Policy on site at both locations. Please note, drugs will not be tolerated and where necessary, the Police will be informed.

ACCIDENT / LOSS

In the unlikely event of an accident, loss or damage to personal effects, Farm Adventure will not be liable for any direct or indirect loss, damage or injury arising from or in connection with activities carried out on the Farm premises (except in instances of death or personal injury caused by the Farm’s negligence). and waive all and any claims against the Farm in this respect.

LIABILITY

Farm Adventure do not take liability for the protection of individuals, groups, organisations, businesses, spectators, or others who may participate in activities on the farm premises.

Farm Adventure has Public Liability Insurance with Clear Insurance. For any certificates, please contact our team.

MARKETING

The team at Farm Adventure take pictures of the events of your day. If you do NOT wish to feature in these photos, please let the team know BEFORE you commence any activities. It will not be a problem to omit you from photographs which are posted to social media for example.

Please don’t forget to tag us in your social media posts! Using @farmadventure for Instagram or Facebook, and “Farm Adventure” on LinkedIn. Using tags #farmadventure and #filthfunandfarming

ACCOMMODATION

When staying on site in the accommodation, you will be required to secure a “Good housekeeping” bond of £500 for extensive damages.

This includes, but is not limited to, the following:

  1. Any soiled areas & equipment, including but not limited to, muddied carpets
  2. Significant volume of damage to kitchenware
  3. Damage to bedding equipment (ripped, stained and/or soiled mattresses)
  4. Damage to the fabric and/or equipment of the building
  5. Refuse/recycling which has been left in the accommodation & not put in the commercial waste bin
  6. Unsociable behaviour
  7. Smashed window(s)
  8. Any false fire alarm activation or dispensing of fire extinguishers for non-emergency use
  9. Any smoking or vaping in non-designated areas
  10. Any more than 12 people sleeping in The Cow Byre
  11. Any more than 8 people sleeping in The Pigsty
  12. Any more than 24 people sleeping in The Shepherds Lodge
  13. Any more than 4 people sleeping in each of the Shepherds Huts
  14. Any damage to the hot tubs, as per completed checklist in the unit.
  15. Any misuse of the hot tubs, including but not limited to overfilling of persons (max 5 adults), and lids left off while not in use,

NOTE: additional cleaning time shall be charged at £25/hour. Cost of broken/damaged items will be charged at wholesale price.

VOUCHER EXPERIENCES – ON THE DAY

Adverse weather: for all tractor driving experiences where the weather prevents us from having the tractors in the fields, we may need to reschedule a pre-booked date with you. Farm Adventure would contact you as soon as possible and organise an alternative date with you. Please bear this in mind when booking non-refundable accommodation.

All participants must hold a VALID FULL UK DRIVING LICENCE. The photo card must be presented on arrival on site to a Farm Adventure Instructor. This is for the Tractor & Farm Experiences.

Appropriate clothing must be worn. Footwear must not have a smooth sole. Wellingtons or correctly laced waterproof walking boots suitable for muddy conditions are recommended.

Tractor Driving Experiences: A MAXIMUM of 1 x ADULT (16 or older) guest may be permitted to attend site with the driver. They will be shown where to wait safely. They will not be able to be present at the tractor with the driver and instructor.

A Farm Experience Voucher is for 2 x adults only, and no guests will be allowed to attend.

DISCLAIMER : ALL participants will be expected to sign a disclaimer, stating that they have read, understood and agree to our Terms & Conditions

GROUP ACTIVITIES – ON THE DAY

Adverse weather: it is highly unlikely that activities will be cancelled unless due to extreme under weather conditions. Farm Adventure will determine if activities will need to be cancelled due to weather. Please remember, we aim to continue in all weather conditions which are fair and reasonable to our animals and guests. Wind, rain and snow will not stop the activities unless deemed dangerous by Farm Adventure.

All participants MUST arrive on site / be present half an hour before their activity time slot, for the Health & Safety briefing of their activities. Failure to be present, can result in not being able to participate in the activities.

All participants MUST be 17 or over, but do NOT need a drivers license to partake in this activity

DISCLAIMER: ALL participants will be expected to sign a disclaimer, stating that they have read, understood and agree to our Terms & Conditions

PAYMENTS

Tractor Experiences & Farm Experiences : all payments made to purchase a Tractor Driving Experience or Farm Experience Voucher, are non-refundable.

Group Activity (day only) Bookings : all payments for group activity bookings are non-refundable. A booking is only secured once the payment has been received by Farm Adventure.

Group Package (overnight) Bookings : All deposit payments for group bookings for activities & accommodation packages, are non-refundable. A booking is only secured once the deposit payment has been made.

Balance payments for all group bookings are payable 3 months before the event date. These are non-refundable.

VOUCHERS – PURCHASING

The Tractor Driving Experiences and Farm Experiences are purchased as a voucher. This is valid for 18 months from the purchase date and must be redeemed within this time. This means you must complete your experience within the 18 months. They are non-refundable.

All Experiences run from the North Yorkshire site ONLY. All Experiences run from 1st April to 31st October. We are closed for the Experiences from November to March, but bookings can still be organised for the season, during this time.

Once purchased, the voucher will be emailed as a downloadable link to the person who purchased the voucher.

To redeem the voucher, you will need to have your 4 digit booking reference number and the name of the person who purchased the voucher.

RESCHEDULE / CANCELLATIONS

Tractor Experiences : a maximum of 2 reschedules can be offered, with a minimum of 10 working days notice before the experience date. The new date must be within the 18 month expiry date of the voucher.

Farm Experiences : a maximum of 2 reschedules can be offered, with a minimum of 4 weeks notice before the event date. The new date must be within the 18 month expiry date of the voucher.

Package Group Bookings (activities + accommodation) : a reschedule can only be offered with a minimum of 6 months notice (6 complete months before the event date). The event must be rescheduled to a date no more than 6 months after the original event date, and will be subject to any price increases.

Day Group Activity Bookings : a minimum of 4 weeks notice must be given. The event must be rescheduled to a date no more than 6 months after the original event date, and will be subject to any price increases.

Cancellations are subject to our Refund Policy below

REFUNDS

Vouchers purchased are non-refundable.

Deposit payments (group activity / accommodation bookings) & Day Activity Payments (activity only bookings) made, are non-refundable.

If a balance payment is made before it’s due, and an event is cancelled by our client, refunds are as follows:

  • 1 whole year before the event – a full refund of the balance will be given (excludes the deposit payment), less a £50 admin fee
  • More than 6 months before the event – a 50% refund of the balance will be given (excludes the deposit payment)
  • Less than 6 months before the event – no refund will be given

Once the balance is paid when due, it is non-refundable.